Fire, Rescue and Emergency Services
Contact Us

Joseph F. Williams
COMMISSIONER

John G. Jordan Sr.
DEPUTY COMMISSIONER

Edward C. Schneyer
Director of the Office of Emergency Management
 
PO BOX 127
YAPHANK, NY
11980-0127
MAIN 631-852-4900
FAX 631-852-4922
SCDFRES@SuffolkCountyny.gov

Family Communications

Topics related to Making a Plan:

Your family may not be together when disaster strikes, so plan how you will contact one another. Think about how you will communicate in different situations.
 
Complete a contact card for each adult family member. Have them keep these cards handy in a wallet, purse or briefcase, etc. Additionally, complete contact cards for each child in your family. Put the cards in their backpacks or book bags.
 
Check with your children’s day care or school. Facilities designed for children should include identification planning as part of their emergency plans.

Family Communications Tips

Identify a contact such as a friend or relative who lives out-of-state for household members to notify they are safe. It may be easier to make a long-distance phone call than to call across town, so an out-of-town contact may be in a better position to communicate among separated family members.
 
Be sure every member of your family knows the phone number and has a cell phone, coins or a prepaid phone card to call the emergency contact. If you have a cell phone, program that person(s) as "ICE" (In Case of Emergency) in your phone. If you are in an accident, emergency personnel will often check your ICE listings in order to get a hold of someone you know. Make sure to tell your family and friends that you’ve listed them as emergency contacts. Click here to download a Family Communications Plan Template.
 
Teach family members how to use text messaging (also known as SMS or Short Message Service). Text messages can often get around network disruptions when a phone call might not be able to get through.
 
Subscribe to alert services. Many communities now have systems that will send instant text alerts or e-mails to let you know about bad weather, road closings, local emergencies, etc. Sign up by visiting your local Office of Emergency Management web site. Suffolk County uses the Code Red Emergency Notifications system: Click here to learn more.

Safe and Well from the Red Cross
After a disaster, letting your family and friends know that you are safe and well can bring your loved ones great peace of mind. This website is designed to help make that communication easier. Click here to learn more.