Social Services

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John F. O'Neill
Commissioner
Address:
3085 Veterans Memorial Hwy
Ronkonkoma, NY 11779
Phone: (631) 854-9930

Emergency Services (After 4:30 PM & Weekends, Holidays): (631) 854-9100 

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Medicaid Services

Senior patient and daughter with doctorMedical Assistance (MEDICAID) provides essential medical services for persons receiving Public Assistance and other low-income persons. Services covered include inpatient and out patient hospital care, physician services, skilled nursing care, laboratory and X-ray services, early and periodic screening of children, home health care services and transportation services.

Apply Online: www.nystateofhealth.ny.gov 

     By Telephone: 1 (855) 355-5777

     In Person: Navigator Agencies or Medicaid Sites

Applying for Medicaid - Helpful Information

 

Medicaid FAQ's


Persons With Ongoing Medicaid Only Case 

Persons who already have an open Medicaid case (not Chronic Care), should call the Undercare Unit with any questions.

                               Riverhead Center - Medicaid East: (631) 852-3570       

                               Smithtown Center - Medicaid West: (631) 854-0555

 

Medicaid Provider Referral Services: 1 (800) 541-2831 

Persons with a Medicaid card can call to find out the names of primary care physicians and specialists who accept Medicaid.

To Look up Doctors in your area who accept Medicaid & Medicare:   www.nydoctorprofile.com

To Look up Dentists (for Kids & Adults) in your area who accept Medicaid:  www.insurekidsnow.gov


Medicaid Transportation: 1 (844) 678-1103 (24 Hours a Day/7 Days a Week)

Persons with an active case, medical need and no means of transportation may get help with transportation to and from health care providers (doctor, clinic, hospital, etc.). All non-emergency trips require prior approval and must be requested at least 3 days prior to the date of the trip. Call the number provided above or visit: www.longislandmedicaidride.net.             

Effective July 1, 2015 LogistiCare Solutions, LLC will manage non-emergency medical transportation for Suffolk County Medicaid recipients.  Effective July 1, 2015 Medicaid recipients must call the LogistiCare Reservation Line at 1-844-678-1103 for transportation.  Medicaid recipients who provide their own transport, either by private vehicle or public transportation should also call the number above for information on reimbursement.

Persons enrolled in the Affinity, Fidelis, Healthfirst or United Healthcare Managed Care plans must call their plan to receive help with transportation.

Remember to contact the LogistiCare Reservation Line at 1-844-678-1103 at least three (3) days prior to the date of the trip for all requests for transportation.


Medicaid Home Care

Individuals with both Medicare and Medicaid, who are 21 years of age or older, seeking information on various Medicaid home care programs should call New York Medicaid Choice at 1 (888) 401-MLTC (6582).

Other individuals not enrolled in Medicaid Managed Care seeking information regarding non-institutional care such as personal care aide services, should call the Home Care Intake Unit at (631) 854-9585.

Additional Resources:

Consumer Directed Personal Assistance Program (CDPAP): (631) 854-9585

Personal Care Services: (631) 854-9585 

Long Term Home Health Care Program: (631) 854-9834

Private Duty Nursing Services - New York State Dept. of Health: (518) 474-8161 or 1 (800) 342-3005


MA/SSI and MA/OVERAGE

SSI recipients needing Medicaid information, please call: (631) 853-8926.

Persons who wish to "spend down" or pay an overage to qualify for Medicaid coverage, please call: (631) 854-5879.

Managed Care: 1 (800) 505-5678

All Temporary Assistance, Medicaid-only and  SSI-Medicaid clients may choose from five managed care plans to receive the complete menu of Medicaid benefits. 

There are no costs, no caps, and no co-payments. Each member has his/her own physician or pediatrician-OB/GYN, who will coordinate all their health needs.

Call New York Medicaid Choice at 1 (800) 505-5678 to receive a packet of informative brochures on each plan and an enrollment form.                         

 Click here for additional LDSS/DOH Public Forms