Social Services

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John F. O'Neill
Commissioner
Address:
3085 Veterans Memorial Hwy
Ronkonkoma, NY 11779
Phone: (631) 854-9930

Emergency Services (After 4:30 PM & Weekends, Holidays): (631) 854-9100 

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Medicaid Services

Senior patient and daughter with doctorMedical Assistance (MEDICAID) provides essential medical services for persons receiving Public Assistance and other low-income persons. Services covered include inpatient and out patient hospital care, physician services, skilled nursing care, laboratory and X-ray services, early and periodic screening of children, home health care services and transportation services.

Apply Online: www.nystateofhealth.ny.gov

  • By Telephone: 1 (855) 355-5777
  • In Person: Navigator Agencies or Medicaid Sites

Applying for Medicaid - Helpful Information

 

Medicaid FAQ's


PERSONS WITH ONGOING MEDICAID ONLY CASE

Persons who already have an open Medicaid (not Chronic Care) case can call Undercare with any questions. The number of the Undercare Unit in the Riverhead Center (Medicaid East) is 631-852-3570. The number of the Undercare Unit in the Smithtown Center (Medicaid West) is 631-854-0555.


MEDICAID PROVIDER REFERRAL SERVICES: 1-800-541-2831

Persons with a Medicaid card can call 1-800-541-2831 to find out the names of primary care physicians and specialists who accept Medicaid.


MEDICAID TRANSPORTATION: 1-866-952-1564

Persons with an active case and medical need and with no means of transportation may get help with transportation to and from health care providers (doctor, clinic, hospital, etc.). All non-emergency trips require prior approval. Call toll free 1-866-952-1564 (24 Hours A Day/7 Days a Week) for more information.

Medicaid recipients who provide their own transport, either by private vehicle or temporary transportation, should call toll free 1-866-952-1564 (24 Hours A Day/7 Days a Week) for information on reimbursement.

Persons enrolled in the Affinity, Fidelis, Healthfirst or United Healthcare Managed Care plans must call their plan to receive help with transportation.


MEDICAID HOME CARE

Individuals with both Medicare and Medicaid, who are 21 years of age or older, seeking information on various Medicaid home care programs should call: New York Medicaid Choice at: 1-888-401-MLTC (6582). Other individuals not enrolled in Medicaid Managed Care seeking information regarding non-institutional care such as personal care aide services should call the Home Care Intake Unit at 631-854-9584 or 9585.

Consumer Directed Personal Assistance Program (CDPAP)
631-854-9584 or 9585

Personal Care Services
631-854-9584 or 9585

Long Term Home Health Care Program
631-854-9834

Private Duty Nursing Services call NYS Dept. of Health
1-518-474-8161 or
1-800-342-3005


MA/SSI and MA/OVERAGE

SSI recipients needing Medicaid information should call 631-853-8926. Persons who wish to "spend down" or pay an overage to qualify for Medicaid coverage, call 631-854-5879.


MANAGED CARE: 1-800-505-5678

All Temporary Assistance, Medicaid-only and SSI-Medicaid clients may choose from six managed care plans to receive the complete menu of Medicaid benefits. There are no costs, no caps, and no co-payments. Each member has his/her own physician or pediatrician-OB/GYN, who will coordinate all their health needs. Call New York Medicaid Choice at 1-800-505-5678 to receive a packet of informative brochures on each plan and an enrollment form.

 

 Click here for additional LDSS/DOH Public Forms


FAQ's for MEDICAID

View Medicaid FAQ document.