Contact Us

Contact Us Online

John F. O'Neill
Commissioner
Address:
3085 Veterans Memorial Hwy
Ronkonkoma, NY 11779

Click here to find the Center serving you:  

Service Center Hours: Monday through Friday 8:00AM-3:00PM, excluding county holiday closures. Language Services available at all sitesAccess to Services in Your Language: Complaint Form

Phone: (631) 854-9930

Emergencies (After 4:30 PM & Weekends): (631) 854-9100 

If you asked for an accommodation and did not receive it, you may file an ADA grievance (appeal) by calling or writing to:
ADA Compliance Officer
Suffolk County DSS - Commissioner’s Office,

3085 Veterans Memorial Highway
Ronkonkoma, N.Y. 11779
Tel. # (631) 854-9983
Fax:   (631) 854-9996

For other questions about special accommodations for people with disabilities,
please call the Suffolk County Office for People with Disabilities at (631) 853-8333.

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Applying for Medicaid Services

Effective January 1, 2014

There are significant changes to the way individuals and families apply for and receive health insurance in New York State.  A number of key provisions of the Affordable Care Act become effective in 2014. 

  • Most families and individuals must apply for health insurance (including Medicaid) through the New York State of Health program (also called the Health Exchange), either online, by telephone, or in-person through a Navigator or Certified Application Counselor. You can apply in the following ways:

            o Online at: www.nystateofhealth.ny.gov

            o By Telephone: 1-855-355-5777

            o In person through one of the following Navigator agencies:

    • Nassau/Suffolk Hospital Council (631) 656-9783
    • Community Health Advocates (888) 614-5400
    • Public Health Solutions  (646) 632-5986

             o In person at the following DSS sites where Certified Application Counselors
                are available to assist consumers:

                           

RIVERHEAD CENTER
893 E. Main Street
Riverhead, NY 11901-2542
Telephone: (631) 852-3710 -New Applications
Telephone: (631) 852-3570 - Open Cases
Hours: 8:00am-3:00pm

 

SMITHTOWN CENTER
200 Wireless Boulevard
Hauppauge, New York 11788
Telephone: (631) 853-8730 - New Applications
Telephone: (631) 854-0555 - Open Cases
Hours: 8:00am-3:00pm
 

A personal interview is no longer required when you apply for Medicaid. You can request a conference to discuss your application when you drop it off at the appropriate Medicaid center or by calling the appropriate phone number below.

For Persons Requiring Care in a Nursing Home

Persons who require skilled Nursing Home care or intermediate care in an institution must call (631) 854-5866 or (631) 854-5895 between 8:00 a.m. and 2:00 p.m. to request an application.

Completed applications can be mailed to:

SUFFOLK COUNTY DEPARTMENT OF SOCIAL SERVICES
MEDICAID - CHRONIC CARE ELIGIBILITY UNIT
P.O. Box 18100
Hauppauge, NY 11788

Or dropped off at:

MARY GORDON SOCIAL SERVICES BUILDING
Meridian Plaza
3085 Veterans Memorial Highway
Ronkonkoma, New York 11779
Telephone: (631) 854-9700 - Receptionist
                        

Persons applying for Medicaid who are disabled, aged or blind

Persons applying for Medicaid who are disabled, aged or blind must still complete an application and mail or bring it to the appropriate Suffolk County Department of Social Services office (See the Medicaid Site Zip Code Search for the center that services your area):

                                                                         

Residents of Eastern Suffolk can mail or bring their applications to:
Riverhead DSS
893 East Main Street
Riverhead, NY  11901
(631) 852-3710
Residents of Western Suffolk can mail their applications to:
Smithtown DSS
P.O. Box 18100
Hauppauge, NY  11788
(631) 853-8730 
Residents of Western Suffolk can bring their applications to:
Smithtown DSS
200 Wireless Blvd.
Hauppauge, NY  11788
(631) 853-8730

    Changes to Case Information

    •Remember to advise all of your case workers of any changes to your case information.

    •Changes reported to the New York State of Health on the Health Exchange will not be shared with the local Departments of Social Services.

    •These changes can include adding or removing a household member, changes to income or address, etc.

    •Therefore, if you have a case with the Exchange and a SNAP or HEAP case, it is your responsibility to report the changes to all of the programs from which you receive assistance.