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Medicaid Services Division
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Contact the Department of Social Services
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Medical Assistance (MEDICAID) provides essential medical services for persons receiving Public Assistance and other low-income persons. Services covered include inpatient and out patient hospital care, physician services, skilled nursing care, laboratory and X-ray services, early and periodic screening of children, home health care services and transportation services.

APPLYING FOR MEDICAID: FOR PERSONS REQUIRING CARE IN A NURSING HOME

Persons who require skilled Nursing Home care or intermediate care in an institution must call (631) 854-5866 or (631) 854-5895 between 8:00 a.m. and 2:00 p.m. to schedule an appointment. Appointments are conducted at the Mary Gordon Building.

MARY GORDON SOCIAL SERVICES BUILDING
Meridian Plaza
3085 Veterans Memorial Highway
Ronkonkoma, New York 11779
Telephone: (631) 854-9700 - Receptionist

APPLYING FOR MEDICAID: ALL OTHER PERSONS LIVING IN THE COMMUNITY

Medicaid interviews for all other persons are conducted in either the Riverhead or Smithtown Social Services Center. See the Medicaid Site Zip Code Search for the center that serves your area. Persons may bring completed applications to the appropriate site Monday - Thursday at 8:00 a.m. to apply. Interviews are scheduled Monday through Thursday by appointment, and when possible walk-in interviews are conducted. Applicants who cannot be interviewed on the day their application is submitted will be given an interview appointment for the next available day. Persons unable to access their Medicaid Center due to a hardship may make special arrangements by calling their Medicaid Center.

RIVERHEAD CENTER
893 E. Main Street
Riverhead, NY 11901-2542
Telephone: (631) 852-3710 New Applications
Telephone: (631) 852-3570 Open Cases

SMITHTOWN CENTER  
200 Wireless Boulevard
Hauppauge, New York 11788
Telephone: (631) 853-8730 New Applications
Telephone: (631) 853-8765 Open Cases

PERSONS WITH ONGOING MEDICAID ONLY CASE

Persons who already have an open Medicaid (not Chronic Care) case can call Undercare with any questions. The number of the Undercare Unit in the Riverhead Center (Medicaid East) is (631) 852-3570. The numbers of the Undercare Unit in the Smithtown Center (Medicaid West) are (631) 853-8754, 8765, or 8823.

MEDICAID PROVIDER REFERRAL SERVICES: 1-800-541-2831

Persons with a Medicaid card can call 1-800-541-2831 to find out the names of primary care physicians and specialists who accept Medicaid.

MEDICAID TRANSPORTATION: (631) 854-5801

Persons with an active case and medical need may get help with transportation to and from health care providers (doctor, clinic, hospital, etc.). All trips require prior approval. Call (631) 854-5801 between 8:00 a.m. and 4:00 p.m. for more information.

SPECIAL HEALTH CARE SERVICES

Individuals seeking information regarding non-institutional care such as personal care aide services or geriatric day care under the Medicaid Program should call Home Care Intake at (631) 854-9584 or 9585.

MA/SSI and MA/OVERAGE

SSI recipients needing Medicaid information should call (631) 854-5883. Persons who wish to "spend down" or pay an overage to qualify for Medicaid coverage, call (631) 854-5879.

MANAGED CARE: 1-800-505-5678

All Temporary Assistance, Medicaid-only and SSI-Medicaid clients may choose from six managed care plans to receive the complete menu of Medicaid benefits. There are no costs, no caps, and no co-payments. Each member has his/her own physician or pediatrician-OB/GYN, who will coordinate all their health needs. Call New York Medicaid Choice at 1-800-505-5678 to receive a packet of informative brochures on each plan and an enrollment form.