COVID-19 - Viral Testing
How can I be tested for COVID-19?
How can I be tested for COVID-19?
Widespread transmission of COVID-19 in the United States is expected to occur. Continue to practice all the protective measures recommended to keep yourself and others free from illness.
If you are sick, reach out to your Primary Care Physician (PCP) or call your local Urgent Care Facility to assess your conditions/symptoms. Your Primary Care Physician or Urgent Care Facility should be able to discuss your symptoms to eliminate other possibilities, such as influenza, allergies or the common cold before being tested for COVID 19.
New York State continues to increase testing capacity for COVID-19 on a daily basis. The guidance below enables New York State to prioritize resources to meet the public health need. Individuals who have questions regarding eligibility or access for testing should call the New York State COVID-19 Hotline at 1-888-364-3065 or visit the NYSDOH website https://covid19screening.health.ny.gov.
Below outlines the criteria for when a New Yorker is eligible for diagnostic COVID-19 testing. This criteria is subject to change based on test availability, testing capacity, and for public health reasons. Diagnostic testing for COVID-19 shall be authorized by a health care provider when:
- An individual is symptomatic or has a history of symptoms of COVID-19 (e.g. fever, cough, and/or trouble breathing), particularly if the individual is 70 years of age or older, the individual has a compromised immune system, or the individual has an underlying health condition
- OR, An individual has had close (i.e. within six feet) or proximate contact with a person known to be positive with COVID-19
- OR, An individual is subject to a precautionary or mandatory quarantine
- OR, An individual is employed as a health care worker, first responder, or other essential worker who directly interacts with the public while working
- OR, An individual presents with a case where the facts and circumstances – as determined by the treating clinician in consultation with state or local department of health officials – warrant testing
- OR, An individual is included under other criteria set by the NYS Dept. of Health based on an individual's geographic place of residence, occupation, or other factors that the Department may deem relevant for COVID-19 testing purposes
- OR, Any individual who would return to workplace in Phase 1
Please call the testing site or your health care provider before you go for testing.
NYS Department of Health Protocol for Diagnostic Testing
As New York State aggressively expands COVID-19 diagnostic testing capacity, the Department of Health has revised guidance to increase testing for frontline workers, including all first responders, health care workers, and essential employees who interact with the public, while continuing to prioritize resources. Testing for COVID-19 shall be authorized by a health care provider for individuals who meet one or more of the following criteria:
- An individual is symptomatic or has a history of symptoms of COVID-19 (e.g. fever, cough, and/or trouble breathing), particularly if the individual is 70 years of age or older, the individual has a compromised immune system, or the individual has an underlying health condition; or
- An individual has had close (i.e. within six feet) or proximate contact with a person known to be positive with COVID-19; or
- An individual is subject to a precautionary or mandatory quarantine; or
- An individual is employed as a health care worker, first responder, or other essential worker who directly interacts with the public while working; or
- An individual presents with a case where the facts and circumstances – as determined by the treating clinician in consultation with state or local department of health officials – warrant testing.
NYS Department of Health Testing both Stony Brook University/Jones Beach
Until New York State is at full capacity for testing, the New York State Department of Health has issued guidance to ensure that New York State prioritizes the resources to meet the most urgent public health need.
Testing for COVID-19 shall be authorized by a health care provider when:
- An individual has come within proximate contact (same classroom, office, or gatherings) of another person known to be positive; or
- An individual has traveled to a country and shows symptoms of illness; or
- An individual is quarantined (mandatory or precautionary) and has shown symptoms of COVID-19 illness; or
- An individual is symptomatic and has not tested positive for any other infection, as determined by your medical provider
Suffolk County residents who want to make an appointment for the COVID-19 test can call the NYS Coronavirus Hotline 1-888-364-3065 and they will be screened by a nurse or a healthcare professional.
Stony Brook Medicine has also established (631) 638-1320 as a coronavirus triage phone line for the community. Registered nurses are available to answer calls from 8 am to midnight, Monday through Friday. Callers will be evaluated and directed to the appropriate healthcare setting for assistance, as needed.
Online screening: NYSDOH also launched an online screen tool for COVID 19. See the link below. If you meet the criteria, you will receive a callback from NYS to schedule a test.
Walk-In-Clinics that Offer COVID-19 Testing
All clinics ask that you call ahead or book a spot online if you have symptoms of COVID-19*
RITE AID Covid-19 Testing
Available at no cost for anyone 18+ years of age. Rite Aid has collaborated with Verily and will use its Baseline COVID-19 Program to provide screening, scheduling, and return of results to participants at Rite Aid testing sites. All Rite Aid COVID-19 testing locations utilize self-swab nasal tests overseen by Rite Aid pharmacists. At all testing locations, patients are required to provide government issued identification, be at least 18 years old, and need to pre-register online at www.riteaid.com in order to schedule a time slot for testing.
Suffolk County Sites
Rite Aid-803 Montauk Highway Unit D, Shirley, NY
Rite Aid-229 Independence Plaza, Selden, NY
CVS Pharmacy COVID-19 Diagnostic Testing
CVS has opened 36 new COVID-19 test sites at select CVS Pharmacy drive-thru locations across New York. The pharmacy will offer self-swab tests to individuals meeting criteria for testing, which are described above.
These new sites will utilize self-swab tests and mark the next phase of the company’s nationwide COVID-19 testing strategy, announced April 27.
Self-swab tests will be available to individuals meeting Centers for Disease Control and Prevention criteria, in addition to age guidelines. Patients must register in advance at CVS.com beginning Friday, May 22 to schedule an appointment.
Patients will be required to stay in their cars and directed to the pharmacy drive-thru window where they will be provided with a test kit and given instructions, and a CVS Pharmacy team member will observe the self-swab process to ensure it is done properly. Tests will be sent to an independent, third-party lab for processing and the results will be available in approximately three days.
- CVS Pharmacy, 107 South Country Road, Bellport, NY 11713
- CVS Pharmacy, Candlewood Road and 5th Avenue, Brentwood, NY 11717
- CVS Pharmacy, 311 Main Street, Center Moriches, NY 11934
- CVS Pharmacy, 2315 Middle Country Road, Centereach, NY 11720
- CVS Pharmacy, 1710 Route 112, Coram, NY 11727
- CVS Pharmacy, 520 Larkfield Road, East Northport, NY 11731
- CVS Pharmacy, 2000 Jericho Turnpike, East Northport, NY 11731
- CVS Pharmacy, 111 Depot Road, Huntington Station, NY 11746
- CVS Pharmacy, 831 Connetquot Avenue, Islip Terrace, NY 11752
- CVS Pharmacy, 470 West Main Street, Patchogue, NY 11772
- CVS Pharmacy, 729 Portion Road, Ronkonkoma, NY 11779
- CVS Pharmacy, 29 Havenwood Drive, Shirley NY 11967
- CVS Pharmacy, 977 Jericho Turnpike, Smithtown, NY 11725
- CVS Pharmacy, 111 Terry Road, Smithtown, NY 11787
- CVS Pharmacy, 6221 Route 25A, Wading River, NY 11792
- CVS Pharmacy, 105 Montauk Highway, West Sayville, NY 11782
Find a testing site near you: https://coronavirus.health.ny.gov/find-test-site-near-you
COVID 19 Testing for First Responders
To help support those in need of testing the most, ProHEALTH is opening its Drive-Thru COVID- 19 testing sites to all first responders. You do not have to be a ProHEALTH patient. all ProHEALTH’s drive-thru scheduling hotline at 516-874-0411 to talk to a medical professional.
How do I get my test results?
Contact the clinic where you were tested. If you were tested at the mobile site at Stony Brook U>niversity, you will be notified by the New York State Department of Health. You may also access your results directly.
NYS Department of Health Antibody Testing
Antibody Testing Sites
Antibody tests are not free, however, most insurance plans do cover some or all of the cost of the visit, including the test. Check with your insurance provider.
CityMD (all locations as of April 28 – Citymd.com CityMD Cutchogue remains closed)
AFC Urgent Care
Covid-19 Antibody testing is being offered at AFC’s West Islip location, 125 Sunrise Highway, West Islip, NY 11795. Antibody testing is not offered at other AFC locations.
Test collection is available only to patients who may have had COVID-19 and are currently asymptomatic, have been asymptomatic for at least 10 days, have a normal temperature (typically 98.6), and are wearing a facemask.
Appointments must be made online. The booking portal opens at midnight for the following day’s appointment. No walk-in appointments will be accepted. To schedule an appointment, visit:
COVID-19 - Food Assistance
Suffolk Cares Food Delivery Program for those who are Homebound and in Dire Need
- Call 311 if you are in need of food and do not have ANY access to transportation
- You will be asked a few questions as part of Suffolk’s 311 assessment
- When approved for food delivery, you will receive a box of non-perishable food items within 24-30 hours of your request
- Non-perishable food items will be dropped at your place of residence-no contact with delivery person
- Call 311 Monday-Friday between the hours of 9:00am-4:30pm (if you call on a Friday, food will be delivered on Monday)
Long Island Cares
provides several mobile outreach programs that deliver emergency food to seniors, veterans, children and the homeless. For a complete listing of local food pantries, soup kitchens and other programs visit: https://www.licares.org/find-help/food-locator.
In addition, Long Island Cares six satellite locations are open. Social distancing will be observed and there will be a limit to the number of people in waiting rooms. The locations listed below are open during the following hours:
- Monday, Wednesday and Friday from 8:00 a.m. – 4:00 p.m.
- Tuesday-Thursday from 9:00 a.m. – 5:00 p.m.
- Staff has been instructed to use precautions such as wearing masks, gloves, sanitizing vehicles, and not having physical contact.
- Staff will also be available to assist people at other times including, weekends by appointment only by calling (631) 582-3663 Ext 109.
Hauppauge - Long Island Cares-The Harry Chapin Regional Food Bank
10 Davids Drive – Harry Chapin Way
Call (631) 582-FOOD for appointment
Freeport - Nassau Center for Collaborative Assistance
21 East Sunrise Highway
Call (516) 442-5221 for appointment
Lindenhurst - South Shore Service Center
163-1 North Wellwood Avenue
Call (631) 991-8106 for appointment
Huntington Station- Harry Chapin Food Bank and Humanitarian Center
Call (631) 824-6384 for appointment
Lindenhurst - Baxter’s Pet Pantry & Retail Food Rescue Center
161 North Wellwood Avenue
Call (631) 991-8106 for appointment
Hampton Bays - Hunger Assistance & Humanitarian Center of the Hamptons
286 West Montauk Highway,
Call (631) 613-3344 for appointment
Northern Brookhaven Homebound Delivery
Hamlets served include Setauket, Stony Brook, Mount Sinai, Miller Place, Terryville, Port Jefferson, Port Jefferson Station, North Coram, North Selden, and Center Reach.
East Village Meals Homebound Delivery
Volunteers provide home delivered meals for the homebound, handicapped, chronically ill or convalescent persons in the community who are unable to prepare meals in Northern Brookhaven. Food prepared at St. Charles and Mather Hospitals and Port Jefferson Healthcare Facilities.
All ages, homebound, handicapped, chronically ill or convalescent persons who are unable to prepare meals in Northern Brookhaven. The person must live within service area and may be referred by a doctor, social service agency, hospital, neighbor, family member or the person himself or herself. The cost is $7.50 for two days of food, one hot meal and one cold meal.
Hours of Operation: Monday through Friday. 9 am- 1:30 pm.
Contact number: 631-689-7077
East End Food Pantries
Most of the Food Pantries on this list have adopted a drive through system to protect the health of their volunteers and the community.
Montauk Food Pantry: St. Therese Parish Center, 67 South Essex Street (Across the street from the Catholic Church).
- Distributes every other week, alternating schedules with the East Hampton Food Pantry
- Open from 5 p.m. to 7:30 p.m.
- There is no need to come out of the car
- Provide name, number of adults and children and address.
- If there is a food emergency, contact Alice 631-926-7191
- Prior registration procedure: One person from the household should provide identification:
- Picture identification from the U.S. or other country, PLUS
- Proof of residency, for example, a school letter; a medical bill, a credit card bill or offer.
East Hampton Food Pantry - 159 Pantigo Road, 631-324-2300, www.easthamptonfoodpantry.org
- Distributes every other week, alternating schedules with the Montauk Food Pantry. From
- Open from 1 p.m. to 6 p.m.
- No need to come out of the car
- Provide name, number of adults and children and address.
- Prior registration procedure: One form of ID is required for every family member plus proof of residency for the main person applying.
- Picture identification from the U.S. or other country, PLUS
- proof of residency, for example, a school letter; a medical bill, a credit card bill or offer. OR
- A notarized letter stating the names and address of the person/people applying
Springs Food Pantry – 5 Old Stone Highway, East Hampton, 631-324-4791 www.springsfoodpantry.com Open Wednesdays from 3:30pm–6 p.m. Drive through
- Prior registration procedure: One form of ID is required for every family member plus proof of residency for the main person applying. Picture identification from the U.S. or other country, PLUS
- Proof of residency, for example, a school letter; a medical bill, a credit card bill or offer. OR
- A notarized letter stating the names and address of the person/people applying
The Sag Harbor Community Food Pantry - 44 Union Street, in the social hall of the Old Whalers’ Church - 631-725-0437 www.sagharborfoodpantry.com
- For Sag Harbor Residents Only
- Open Tuesdays from 10:00 a.m.– noon, except holidays.
- Pre-packed bags would be on the sidewalk. Volunteers keep a six foot distance from members.
- Prior registration procedure: Provide photo identification and proof of residency
- Picture identification from the U.S. or other country, PLUS
- Proof of residency, for example, a school letter; a medical bill, a credit card bill or offer. OR
- A notarized letter stating the names and address of the person/people applying
Bridgehampton Community Food Pantry - 2357 Montauk Highway - 631-481-8179
- Open Wednesdays from 11 a.m.–1 p.m.
- Members must wait outside for food. No one could go into the building*
- No deliveries provided
- Prior registration procedures: Unknown
Wainscott Food Pantry - Living Water Food Pantry (Hamptons Church), 69 Industrial Road, 631- 537-2120
- For Wainscott residents only (enforced due to food shortage)
- Fridays 10:00 AM – Noon
- Food is being distributed on back door
Southampton - Sacred Heart Church, 168 Hill Street - 631-283-6415 email@example.com
- Wednesdays, from 10 a.m. – 12 p.m.
- If you can’t go on Wednesday, email is better if you only speak Spanish, so he could put the message in the translator or call in advance and leave a message to make an appointment.
- Deliveries are not available at this time
- New residents in the Southampton area are welcome. Call in advanced.
- Proof of address is not required at present
St. Rosalie’s Community Food Pantry - St. Rosalie’s Church, 31 East Montauk Highway, Hampton Bays - 631-728-9249,
- Serves Hampton Bays, East Quogue and Flanders (south of Big Duck).
- Open Tuesdays-–Thursdays, 10 a.m.–2 p.m.
- Must call to make an appointment to pick up food. Curbside.
- No registration process at this time.
Island Harvest Mission is to end hunger and reduce food waste on Long Island.
If you are looking for a Food Bank/Pantry near you please access this link.
COVID-19 - Low Income Resources
Enhanced SNAP Benefit
Due to the COVID-19 pandemic, the New York State Office of Temporary and Disability Assistance (OTDA) will automatically issue an emergency supplemental SNAP benefit to households not already receiving the maximum benefit. New York State OTDA will issue the Emergency supplemental benefits to all SNAP households NOT already receiving the maximum benefit for the months of March 2020 and April 2020.
Households who already received the maximum benefit amount for their household size in March 2020 and April 2020 are not eligible for this supplement.
|See the table below for the maximum benefit allotment per household size
Notice to All Recipients of Supplemental Nutrition Assistance Program (SNAP) and/or Temporary Assistance Cash Benefits (TA) with Medicaid (MA)
As a result of the COVID-19 pandemic, the New York State Office of Temporary and Disability Assistance (OTDA) is automatically extending certain TA/MA/SNAP and SNAP only recertifications that are scheduled to expire in March, April and May for a period of three (3) months
The COVID-19 pandemic prevented some households from submitting recertification forms in a timely manner. For the certification periods ending 3/31/20, 4/30/20 and 5/31/20, a three (3) month extension of SNAP or TA/MA/SNAP benefits has been approved for cases throughout the state.
March Recertification: Only cases whose certification periods were scheduled to end in March 2020 and were NOT processed for recertification have been extended. If your recertification was processed and the district determined your case to be no longer eligible for SNAP or TA/MA/SNAP benefits due to excess income, failure to provide required documentation or another reason, your household was not eligible for an extension.
Instructions in Applying for Temporary Assistance or SNAP if person suffers from a physical or mental impairment
For Temporary Assistance:
RIGHT TO APPLY - Any person has the right to make application for that form of temporary assistance or care which he believes will meet his needs and file the application with the social services district at any time including the same day. The request may be made by:
- The applicant himself,
- Any adult member of his family,
- An authorized representative acting in the applicant's behalf, including relative, friend or other agency or institution if:
- The applicant establishes a good reason such as, a physical or mental condition, or other extenuating circumstance beyond the control of the applicant exists which prevents the applicant from being reasonably expected to comply with applying for TA on his/her own behalf,
- The applicant must designate in writing the person who will act on their behalf including proving information to the local district to determine the applicant's initial and continued eligibility for TA.
- The designation of an authorized representative does not relieve the applicant of the obligation to:
- Cooperate with all aspects of initial and continued eligibility determination for TA such as cooperation with child support. <
- To provide timely and accurate information to the local district
For SNAP Benefits
Applicant - An applicant is a person who has requested through submission of a state-prescribed form (including electronic forms and applications) to a social services office to receive assistance and/or care, or to have their eligibility for such assistance and care determined. This submission may be done directly by the applicant or through a representative.
Authorized Representative - An individual who is:
- Designated in writing by the head of household, spouse or other responsible adult household member to represent the household in applying for, obtaining and/or using the supplemental nutrition assistance program benefits;
- An employee designated by a publicly operated community mental health center or a private, non-profit drug addiction or alcoholic treatment and rehabilitation facility, group living arrangement and/or shelter for battered women and children who will represent households who reside at such centers in applying for and obtaining SNAP; or
- The only household adult available to be the authorized representative for the household children, even though classified as a non-household member.
C. Authorized Representative
The following conditions apply when the application is made by the authorized representative (as defined in this Section).
- When the head of household or spouse cannot apply, another household member may apply, or an adult non-household member may be chosen as the authorized representative for certification purposes only, providing that:
- The authorized representative has been chosen in writing by the head of household, the spouse, or another responsible household member; and
- The authorized representative is an adult who is familiar with the relevant household circumstances.
- The authorized representative will complete the interview. However, it is important that the head of household or the spouse prepare or review the application whenever possible.
- The local district must inform the household that it will be held liable if the authorized representative provides erroneous information which results in an over issuance.
- After an authorized representative has been chosen, the application form
HEAP Benefits Extended
Dates of operation for HEAP are extended from April 24, 2020 through June 30, 2020 or until the funds allocated to these components are exhausted, whichever occurs first. Additionally, effective April 24, 2020, a third emergency benefit will be available to eligible households experiencing a crisis or life-threatening heat or heat-related energy emergency.
Energy assistance is available for low income, elderly and persons with an energy emergency.
How to apply for HEAP:
- You may mail a completed application to: PO Box 18100 Hauppauge, NY 11788 or;
- Fax a completed application to: (631) 853-8969 or 853-8822 or;
- File an application online at: Mybenefits.ny.gov or;
- File a completed application in person at any of the three HEAP service centers:
- Southwest Center, 2 South 2nd St. Deer Park, NY 11729
- Smithtown Center, 200 Wireless Blvd. Hauppauge, NY 11788
- Riverhead Center, 893 E. Main St. Riverhead, NY 11901
NOTE: In an effort to better serve the public, we are working to keep the lines and wait times in the service centers to a minimum. We suggest that you do not file an application in person unless you have an emergency need. Applications submitted by mail, fax or online will be processed at the same rate as applications filed in person.
Download an Application- http://otda.ny.gov/programs/heap/
Request an Application be mailed to you: (631) 854-9935
Emergency Shelter, Moratorium on Evictions
New York is extending a moratorium on evictions for residential and commercial tenants. At this time, eviction proceedings have been suspended and no one can be evicted in New York State until at least August 20.
The state is also banning late payments or fees for missed rent payments during the eviction moratorium, and allowing renters facing financial hardship due to COVID-19 to use their security deposit as payment and repay their security deposit over time. Persons seeking advice are advised to call 311.
DEPARTMENT OF SOCIAL SERVICES (DSS)
(631) 854-9931 (Internal Use Only)
After 4:30 p.m., weekends and holidays, call Emergency Services: 631-854-9100
U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT (HUD)
Rental Assistance, Section 8
Address: 451 7th St SW, Washington, DC 20410
Phone: (202) 708-1112
COMMUNITY DEVELOPMENT CORPORATION OF LONG ISLAND (CDCLI)
Mortgage Down Payment Grants
LONG ISLAND HOUSING PARTNERSHIP (LIHP)
Mortgage Down Payment Grants
Address: 180 Oser Ave Ste 800, Hauppauge, NY 11788
Phone: (631) 435-4710
CENTRAL ISLIP CIVIC COUNCIL, INC.
68 Wheeler Rd
Central Islip, ny 11722
Community-Based Housing Services
Service Area: Central Islip
Phone: (631) 348-0669
HOUSING HELP, INC.
Greenlawn, NY 11740
Community-Based Housing Services
Service Area: Huntington Station
Contact: Susan R. Lagville
Phone: (631) 754-0373
Service Profile: Housing Help, Inc. (HHI) is a 45-year-old, not for profit housing agency that provides services for low and moderate income households in the Town of Huntington.
NORTH FORK HOUSING ALLIANCE, INC.
116 SOUTH ST
GREENPORT, NY 11944
Community-based Housing Services
Service Area: TOWNS OF GREENPORT AND SOUTHOLD
Contact: TANYA J. PALMORE
Phone: (631) 477-1070
EMERGENCY SHELTER for Homeless Persons in need of Shelter
Monday through Friday, 8:00 AM – 4:30 PM, call the SCDSS Temporary Housing Assistance Unit at (631) 854-9547.
Any time after 4:30 PM Monday through Friday, on Weekends and Holidays, call the SCDSS Emergency Services Unit at (631) 854-9100.
Financial assistance for families experiencing financial hardship brought on by the sickness of a child
CONTRACTORS FOR KIDS
20 Peachtree Court, 103-L
Holbrook, NY 11741
- Phone bill
- Mortgage payment
- Medical bills deemed "experimental" or due to lack of insurance
- Arranging transportation
- Paying for a room to allow families to remain close during these tough times
Also see Utilities/ Cellular Device Plan Assistance
Department of Social Services Indigent Burial Assistance
To apply for Suffolk County Social Services indigent burial assistance you must first choose a funeral home. Please advise the funeral home that you will be applying for a Social Services funeral. You may then apply using our online application at:https://apps2.suffolkcountyny.gov/dss/burial/.
For additional information, please call our burial line at 631-854-9856 and we will return your call.
United Way of Long Island’s UNITED TOGETHER: A Response Fund for COVID-19
United Way of Long Island in partnership with Suffolk County Government is working to assist eligible applicants.
The Fund will be used to help Long Island families as the current health and economic crisis progresses. If you are a low-wage worker and have had a recent sudden loss of employment or furlough due to the effects of COVID-19, assistance will be available for eligible applicants. Beginning on or around April 6, support will be provided until these funds are exhausted.
Who Can Receive Assistance?
Low-income, wage earners who reside in Suffolk or Nassau County and are recently unemployed or have been furloughed due to the effects of COVID-19 may apply for assistance. Applicants must meet the monthly eligibility guidelines.
What Assistance Will I Receive?
UNITED TOGETHER: A Response Fund for COVID-19 will help eligible applicants meet their critical basic needs of food and household supplies via retail gift cards.
How to Apply
Applicants looking to request assistance from UNITED TOGETHER: A Response Fund for COVID-19, may do so through United Way of Long Island's website beginning early April.https://www.unitedwayli.org/covid19helpsuffolk
Can all immigrant communities receive health care related to COVID-19?
Yes. If you are concerned about your health during the COVID-19 public health emergency, you can seek and receive medical care regardless of your immigration status or lack of health insurance. Medical care will have no impact on “public charge” test. U.S. Citizenship and Immigration Services has stated that medical care related to COVID-19 –including preventive care, testing, and treatment –will not be held against you in a “public charge” test.
Know Your Rights:
The New York State Human Rights Law (HRL) protects individuals from discrimination based on a wide variety of personal characteristics, including race, national origin, and disability. The HRL prohibits discrimination against individuals who are assumed to have been exposed to or infected by COVID-19 based on these traits. If you believe you have been discriminated against, or have questions about the law, please visit the NYS Division of Human Rights website at www.dhr.ny.gov or call 1-888-392-3644.
In response to COVID-19, the Federal Government has issued a directive temporarily stopping immigration enforcement at or near health care facilities, including hospitals, clinics, urgent care, and doctors’ offices.
Beware of scams related to your Social Security payments and COVID-19. For more information, visit: www.socialsecurity.gov/coronavirus/
To report unfair price increases of products such as household cleaning supplies and hand sanitizer, call the NYS Consumer Assistance Hotline at 1-800-697-1220 or complete the consumer complaint form: www.dos.ny.gov/consumerprotection/form/ComplaintForm1.asp
Immigrants and refugees can continue to access free legal assistance and other services through ONA’s statewide network of providers, even remotely. Call the confidential, multi-lingual NYS New Americans Hotline at 1-800-566-7636 to be connected to a provider.
For More Information:
New York State Department of Health’s COVID-19 Webpage: https://coronavirus.health.ny.gov/home
Centers for Disease Control and Preventing Webpage: https://www.cdc.gov/coronavirus/2019-ncov/
COVID-19 - Unemployment Relief
Updated NYS New Unemployment Application
The New York State Department of Labor announced the launch of a new application for New Yorkers to apply for traditional Unemployment Insurance or the new COVID-19 Pandemic Unemployment Assistance.
This one-stop-shop for unemployment benefits will connect New Yorkers with the benefits they deserve faster, without requiring them to call the Department of Labor.
The updated unemployment benefits application system, https://my.ny.gov/LoginV4/login.xhtml will determine which unemployment program — unemployment insurance or Pandemic Unemployment Assistance — New Yorkers should apply for and then prompt them to answer a specific set of questions.
The application builds on the new online system the department rolled out on Friday, April 10th, in partnership with the State Office of Information Technology Services and Google Cloud, to help manage the exponential and unprecedented increase in new claims resulting from the COVID-19 pandemic.
The Pandemic Unemployment Assistance (PUA) program, which was included in the Federal CARES Act, provides unemployment benefits for individuals who are ineligible for traditional unemployment insurance. Examples of those covered by PUA include:
- Self-employed New Yorkers;
- Independent contractors;
- New Yorkers who worked for an app-based company (i.e. "gig workers")
- Those diagnosed with COVID-19 or who have COVD-19 symptoms and are seeking a diagnosis;
- Those living with a household member who has been diagnosed with COVID-19;
- Those providing care for a family or household member diagnosed with COVID-19;
- A primary caregiver for a child unable to attend school or another facility due to COVID-19;
- Those unable to reach their place of employment due to an imposed quarantine or because they have been advised by a medical provider to self-quarantine due to COVID-19;
- Those scheduled to commence new employment that cannot reach their workplace as a direct result of COVID-19;
- Those who became a major breadwinner because the head of their household died from COVID-19;
- Those who quit their job as a direct result of COVID-19;
- Those whose place of employment closed as a direct result of COVID-19;
- Those with insufficient work history and affected by COVID-19; and
- New Yorkers otherwise not qualified for regular or extended UI benefits and affected by COVID-19
COVID-19 - Mortgage Relief
Mortgage Relief Options
Individuals or commercial mortgage holders who are experiencing issues with mortgage companies that are not abiding by federal and or state mortgage relief guidelines, as listed below are encouraged to complete the Suffolk County Mortgage Relief Survey
If you are among those financially affected by the coronavirus pandemic, you might be concerned about how to pay your mortgage or rent. Federal and state governments have announced plans to help struggling homeowners during this time.
Important things to know
For many homeowners with mortgages, there’s help, but first assess your situation.
If you can pay your mortgage, pay your mortgage.
If you can’t pay your mortgage, or can only pay a portion, contact your mortgage servicer immediately. A new federal law, the Coronavirus Aid, Relief, and Economic Security (CARES) Act, puts in place two protections for homeowners with federally backed mortgages:
- A foreclosure moratorium
- A right to forbearance for homeowners who are experiencing a financial hardship due to the COVID-19 emergency
If you do not have a federally backed mortgage, you still may have relief options through your mortgage servicer or from your state.
Note: It may take a while to get a loan servicer on the phone. Loan servicers are experiencing a high call volume and may be impacted by the pandemic.
COVID-19 - Telemedicine
Can telemedicine be used to diagnose COVID-19?
Patients who are worried about COVID-19 (coronavirus) can get a quick, remote consultation with a doctor using telemedicine. Call your healthcare provider or your insurance carrier to find out if they have a telemedicine option. Most people who get COVID-19 can recover at home. For more information on testing for COVID-19, click on the link called “Testing and Testing Results.”
HRH Health Care-Federally Qualified Health Centers-available for those who do not have insurance
To schedule a telemedicine visit, call (844) 474-2273, or visit HRHCare.org. To schedule a telemedicine visit, call (844) 474-2273, or visit www.HRHCare.org
What is telemedicine?
Telemedicine is like a regular doctor’s visit, but as a video chat. Telemedicine refers to a video visit with a medical provider (doctor or nurse) using a smartphone, tablet, or computer. We use an easy one-tap link to connect you with your doctor from your home.
Why is telemedicine important during the COVID-19 pandemic?
Limiting social contact is one of the most important ways to stop the spread of COVID-19. Telemedicine is also important because your health care should continue! In most cases, telemedicine is the best way to get your health care right now.
What kind of care can I get during a telemedicine visit?
Telemedicine can help practitioners to diagnose and treat many health concerns. Telemedicine is for adults and children. Many women’s health areas are covered by telemedicine. For an extensive list of areas of care, see below. Telemedicine providers may also be able to provide nutrition and behavioral health counseling.
Telemedicine can address many issues that would normally bring a patient to a health center or drugstore clinic. It is also a way to check in with a provider about long-term health conditions, like diabetes, hypertension, or asthma. Providers are able to write some prescriptions, like antibiotics, after a telemedicine visit.
- Respiratory issues (flu, cold)
- Skin rashes
- Seasonal allergies
- Medicine refills
- Nutritional issues
- Sprains/Joint aches
- Follow up visits- routine care
General - Adults
- Medication refills
- Respiratory issues (cold/flu)
- New patient visit
- Medicare wellness visits
- Follow up from hospitalization (within 7-10 days of visit)
- Seasonal allergies
- Urinary tract infection
- Sexually transmitted infection exposure
- Follow up visits
- Diabetes/HTN/COPD/Asthma -Routine Follow up
- Lab and diabetes insipidus (DI) result follow up
- Follow up after specialty consult
- Birth control refills
- Menstrual irregularities
- Menopausal symptoms
- Nutritional issues
- Neonatal care
- Follow up visits—routine care
- No prenatal visits (must be in person)
What are the limits of telemedicine?
Telemedicine providers cannot treat chest pain, broken bones, cuts that need stitches, or provide pre-natal visits. They also cannot perform a COVID-19 test on a patient. In some cases, the telemedicine provider may have to refer a patient to another doctor for an in-person visit.
We are encouraging residents to sign up for SMART911, which allows individuals and families to provide critical medical information to 9-1-1 and first responders.
The information provided in a Smart911 Safety Profile enables us to know who is at the greatest risk in our community. We can provide individuals with critical updates based on their location and health history.
Ultimately, Smart911 gives our community the chance to be proactive, and lets us know who requires our services. Residents can visit Smart911.com to sign up.
As part of this effort, residents can now sign up for SMS text message updates on their mobile devices to receive updates on the latest information, health guidance and other developments relating to the coronavirus. Residents should text COVIDSUFFOLK to 67283 to enroll.
Spanish Speaking residents should text COVIDESPANOL to 67283 to enroll.
COVID-19 - Bereavement Support
Association for Mental Health and Wellness Bereavement Support Groups
People are unable to grieve the loss of loved ones in ways they are used to. No wakes for Christians. No Shivas for Jews. No three-day mourning periods for Muslims. That’s why Long Island’s two leading, county-based mental health organizations are launching online bereavement support groups designed to provide comfort, support, and “grief tools” to those who have lost loved ones to the COVID-19 virus. The first group begins on Tuesday, May 19, 2020. For details, go to www.bereavement.mhaw.org.
Participants in any of the five COVID-19 Bereavement Support Groups must be mourning the loss of a family member or close friend who has died from COVID-19. The group categories are:
Grieving Adults Support Groups: For people who have lost a loved one to coronavirus and cannot grieve in person with their loved ones. The group will bring together others who are struggling to come to terms with the loss, to create a sense of closure, and to grieve in community. There will be two groups in this category.
Peer Bereavement Support Group: For individuals experiencing a mental health condition who have lost a loved one to coronavirus. Participants have a safe and supportive space to share their stories with others who can truly relate to their pain and experiences.
Veterans Bereavement Support Group: For Veterans and their families who have lost someone to coronavirus and cannot grieve in person with their loved ones. This group will deal with issues specific to the Veterans community.
Creative Arts Bereavement Support Group: The making of art can serve as a safe outlet for the expression of thoughts and emotions relating to death and loss. By expressing these feelings in a symbolic manner, mourners can nurture their sense of control, organization, and containment. Participants may use such art supplies as copy paper, colored pencils, markers, crayons, scissors, and glue.
Interested parties may register at www.bereavement.mhaw.org.
American Red Cross COVID-19 Victims’ Virtual Family Assistance Center
The American Red Cross across the regions of New York State have developed a program in response to COVID-19 to support individuals and families who have lost family members to death as a result of COVID-19.
The program will link crisis counselors with families to provide emotional and spiritual support, as well as targeted short-term casework to assist with navigating through the challenging processes they might be faced with as a result of the death. This might include challenges with moving the family member’s body through the hospital, nursing home, medical examiner and funeral home systems in this time when those systems may be overwhelmed and their processes may be different than they normally are. They may also include linkage to legal resources for estate, custody, immigration or other issues related to the death.
The following links to an online intake form can be submitted by a family member, a friend who thinks someone needs help, or an agency on behalf of the family. For those without access to the needed online technology, the phone number will link the caller to an intake person who will assist with the initial steps for getting assistance.
The program is expected to operate for as long as families will benefit from the service or through the month of September.
The Neighborhood House - Connections – COVID-19-Virtual Grief Support Group
If you or someone you know is grieving a loss due to COVID-19 call (631) 589-0055
Our support group provides a community of support while teaching you tools to support your individual and unique grieving process. There is no cost to participate.
The Neighborhood House was created by community members concerned about the epidemic of people dying by suicide or drug overdose, and the absence of hope that is permeating our society. Professionals who work with bereaved individuals know that grieving can be isolating and lonely, and very often it is not understood or supported. In this place, people can come together with others also grieving a loved one and learn about normal grieving, realize their own strength and capacity for growth, and begin to live again with hope.
Services provided include:
- Support groups for children and adults grieving the loss of a family member or loved one to suicide or overdose.
- Support groups for individuals grieving the loss of a family member or loved one due to COVID-19.
- Community workshops on suicide prevention, substance abuse awareness, social media safety, stress management, and grieving during the holidays.
- Balance For Health Care, lunch & heal sessions for front line health care workers in Suffolk County.
- Motivational speakers in schools focusing on resilience and empowering student voice.
Support groups provide a unique community experience in which participants share a home-cooked dinner together through the generosity of community volunteers, engage in professionally-led support groups with peers, and work cooperatively in expressive art activities together before returning home. Groups meet weekly for eight-week cycles throughout the year. Participants can sign up as many times as they want or need. There is never a cost to participate. Connections traditionally runs in multiple locations in Suffolk County. At this time, Connections and Connections-COVID support groups are virtual.
COVID-19 - Unlawful Evictions
Direction for Law Enforcement on Unlawful Evictions During COVID-19 Pandemic
Law Enforcement Handling of Illegal Evictions Established by New York’s Housing Stability and Tenant Protection Act of 2019
NEW YORK – New York Attorney General Letitia James provided direction to law enforcement departments throughout New York state so they have clear guidance on how to protect the public from unlawful evictions both during the coronavirus disease 2019 (COVID-19) public health crisis and into the future.
There is a rising concern that some landlords might begin to take matters into their own hands and attempt to evict tenants themselves in the absence of a court order. New York’s Housing Stability and Tenant Protection Act of 2019 created new protections for tenants, including a new provision that makes it a crime (a Class A misdemeanor) for a person to either evict an occupant from their home without a court order, or to fail to restore an occupant who was evicted without court order. This new law empowers law enforcement to intervene when encountering unlawful evictions, which provides a welcomed and timely additional layer of protection for tenants as they grapple with the economic challenges presented by the COVID-19 public health crisis.
“As the coronavirus rages on, many individuals are experiencing unprecedented financial instability, and it is important for everyone to understand the protections in place to guard against unlawful evictions at such a vulnerable time,” said Attorney General James. “I will continue to work with law enforcement to ensure that no New Yorker is illegally removed from their home during this pandemic.”
Attorney General James highlights the following directions for law enforcement responding to unlawful evictions across New York State:
- It is an unlawful eviction if a person evicts or attempts to evict a person by:
- Using or threatening the use of force;
- Interrupting or discontinuing essential services (i.e. heat, water, electricity);
- Removing the occupant’s possessions from the dwelling unit;
- Removing the door at the entrance to the dwelling unit;
- Removing, plugging, or otherwise rendering the lock on the entrance door inoperable;
- Changing the lock on an entrance door without supplying the occupant with a key; and
- Any other action which prevents or is intended to prevent the occupant from the lawful occupancy of the dwelling unit, which interferes or intends to interfere with the occupant’s use and occupancy of the dwelling unit, or induces the occupant to vacate.
- The law protects any person who occupies a dwelling unit (which can be an apartment, a room, or a bed) through a written or oral lease, or who has occupied the unit for at least 30 days from the unlawful eviction, including tenants whose leases have expired, family members who have been in the dwelling unit for at least 30 days, and roommates or other licensees of tenants and occupants who have been in the dwelling unit for at least 30 days.
- Furthermore, the law also requires an owner of the dwelling unit to take all reasonable and necessary actions to restore an occupant who has been unlawfully evicted to their unit. Alternatively, the owner can provide the occupant another habitable unit within the dwelling.
The Office of the Attorney General (OAG) continues to actively monitor housing practices throughout the state to ensure that unlawful evictions do not occur. OAG has sent cease and desist letters to landlords throughout the state who unlawfully threaten tenants with eviction amidst the COVID-19 pandemic. Additionally, Attorney General James recently issued guidance to New Yorkers highlighting how to navigate tenant issues related to COVID-19. New York courts are not accepting any new eviction or foreclosure cases. Threats of eviction are not only illegal, but also damaging to the well-being of New Yorkers.
In addition to the new protections afforded to tenants in the 2019 Act, additional measures have been implemented via executive orders issued by the governor. All COVID-19 guidance on tenant protections, among other important updates for the public and businesses, can be found on the OAG website.
COVID-19 - Legal Helpline
Touro Law School has established a helpline to answer legal questions arising from the pandemic. Volunteer attorneys will connect community members to clinical program and appropriate legal partners on a wide range of legal issues, including landlord-tenant, civil liberties, bankruptcy, employee rights, unemployment, stimulus payment, insurance and more.
The free helpline is open Monday through Friday from 10:00 am to 2:00 pm.
Complete the intake form located here, and a representative will be in touch with you shortly.
Long Island Hispanic Bar Association Free Informational Consultations
The Long Island Hispanic Bar Association (LIHBA) has created the LIHBA Legal Information Program to provide relevant and accurate information throughout the Latino Community. The goal is to quell some of the uncertainty caused by this pandemic with facts about individual rights. The program comprises two main components:
Free Consultations: The LIHBA is collaborating with the Nassau County Office of Hispanic Affairs and the Suffolk County Offices of Women’s Services and Human Services, who have agreed to perform a brief intake and refer the inquiry to the LIHBA for referral to a volunteer attorney for a free one-hour, information-only consultation.
Informational Publications and Videos: the LIHBA will gather articles, information sheets, and videos from its members on legal topics which are most relevant to the Latino Community during this COVID-19 Pandemic to disseminate through local Spanish language media feeds, social media, and collaborating organizations.
To receive assistance, contact the Office of Women Services at 631-853-8284 or email firstname.lastname@example.org
COVID-19 - Mental Health Support
The current health crisis posed by COVID-19 has limited many of the Behavioral Health resources normally available to our community. With the recent CDC and NYS Department of Health recommendations banning gatherings of (10) individuals or more, many community supports are (temporarily) suspending their meeting places to prevent the spread of COVID-19. We understand the impact this may have on many Suffolk County residents. We would like to let you know that help is still available! Check out this list of resources!
Behavioral Resources in Suffolk County
Victory Recovery Partners Substance Abuse Treatment-April 9, 2020
Medication Assisted Treatment (including Suboxone and similar medications), Psychiatric Care (including medication management), Behavioral Health services (including individual and group counseling), and Wellness care – through remote Video Visits. Victory’s physicians, psychiatrists, and behavioral health clinicians are fully equipped with telemedicine technology needed to continue rendering care. Patients can book appointments 24/7 by calling 631-696-HELP (4357) or through the company’s website: www.VictoryRP.com
COVID-19 Mental Health Resource Hub
The Resource Hub provides a range of resources designed to help people, their families and care providers cope with pandemic-related stress brought on by social isolation, job loss and other challenges. The Resource Hub is a collaboration among several national leaders in the mental health community. To access services through Beacon Health Options, use this link: https://www.beaconhealthoptions.com/coronavirus/member-resources/.
SAMHSA Virtual Recovery Resources for Substance Use and Mental Illness
In an infectious disease outbreak, when social distancing and self-quarantine are needed to limit and control the spread of the disease, continued social connectedness to maintain recovery are critically important. Virtual resources can and should be used during this time.
This tip sheet describes resources that can be used to virtually support recovery from mental/substance use disorders . It also provides resources to help local recovery programs create virtual meetings.
SAMHSA’s Disaster Distress Helpline
Toll-Free: 1-800-985-5990 (English and español)
SMS: Text TalkWithUs to 66746
SMS (español): “Hablanos” al 66746
Website (English): http://www.disasterdistress.samhsa.gov
SAMHSA’s National Helpline
Toll-Free: 1-800-662-HELP (24/7/365 Treatment Referral Information Service in English and español)
National Suicide Prevention Lifeline
Toll-Free (English): 1-800-273-TALK (8255)
Toll-Free (español): 1-888-628-9454
TTY: 1-800-799-4TTY (4889)
Treatment Locator Behavioral Health Treatment Services Locator Website:
For help finding treatment 1-800-662-HELP (4357) https://findtreatment.gov/
SAMHSA Disaster Technical Assistance Center
Compassion Fatigue for First Responders and Healthcare Professionals
- LICADD - 24 Hour hotline-631-979-1700 - taking calls for mental health, substance abuse, anxiety, depression and coping strategies. Clinician is always available - they will speak to a person
- Overdose prevention and Naloxone kits available for distribution
Support for Front-Line Medical and Human Service Professionals, First Responders, Veterans and others Affected by COVID-19
FREE: 24-hour, 7 days a week
If you are struggling with your daily routine, or you find that peer and family relationships are suffering, or the effects of stress are overwhelming:
- FSL is available with immediate assistance to listen and offer tangible support.
- Our 24/7 Hotline provides confidential crisis response, assessing callers’ needs and linking them to tailored support.
- For those who are looking for ongoing support, linkages will be provided to:
FSL’s array of services including our Community Crisis Action Team (C-CAT), offering a safe space to share thoughts, concerns, and stressors in one-on-one or group counseling with trained crisis counselors.
- Sister organizations that specialize in serving various populations.
Call FSL’s DASH Hotline any time: 631-952-3333 or www.fsl-li.org
Crisis Response Services for those working in Long-Term -Care Facilities!
What participants can expect:
- A voluntary, confidential opportunity for those working in long-term care facilities to share stress reactions and learn new coping skills via telehealth audio/video conferencing.
- Education, support, and linkages to additional services.
- Mitigation of post-traumatic stress reactions.
- An efficient way to identify individuals who may need assistance that is more intensive such as one-on-one counseling.
- An opportunity for staff to recognize stress in others, provide mutual support, and build cohesion.
Individuals working in any long-term healthcare environment are welcome to join a C-CAT support session. This is also a unique opportunity for employers and department managers to offer their staff the vital resource of direct counseling during this time of crisis.
Call TODAY for information - Robyn Berger-Gaston, LCSW-R, FSL Division Director 631-591-7580 or email@example.com
The COVID-19 pandemic can affect you and your loved ones' mental and emotional well-being. It is natural to feel overwhelmed, sad, anxious and afraid. Isolation, financial distress, loss of friends and family due to COVID-19 and other stressors can affect our mental and emotional well-being. Below are some action steps offered by National Institute of Mental Health.
If you are thinking about suicide, or know someone who is, counselors are available to listen to and support you 24/7 Call Family Service League's DASH Hotline 631-952-3333 or Response of Suffolk Hotline 631-751-7500. If you or someone you know is at immediate risk of hurting themselves or in immediate danger because of a health condition or other situation, call 911.
The behaviors listed below may be signs that someone is thinking about suicide:
- Talking about wanting to die or wanting to kill themselves
- Talking about feeling empty, hopeless, or having no reason to live
- Making a plan or looking for a way to kill themselves, such as searching for lethal methods online, stockpiling pills, or buying a gun
- Talking about great guilt or shame
- Talking about feeling trapped or feeling that there are no solutions
- Feeling unbearable pain (emotional pain or physical pain)
- Talking about being a burden to others
- Using alcohol or drugs more often
- Acting anxious or agitated
- Withdrawing from family and friends
- Changing eating and/or sleeping habits
- Showing rage or talking about seeking revenge
- Taking great risks that could lead to death, such as driving extremely fast
- Talking or thinking about death often
- Displaying extreme mood swings, suddenly changing from very sad to very calm or happy
- Giving away important possessions
- Saying goodbye to friends and family
- Putting affairs in order, making a will
Five Action Steps for helping someone in emotional pain:
- ASK: "Are you thinking about killing yourself?" It's not an easy question, but studies show that asking at-risk individuals if they are suicidal does not increase suicides or suicidal thoughts.
- KEEP THEM SAFE: Reducing a suicidal person's access to highly lethal items or places is an important part of suicide prevention. While this is not always easy, asking if the at-risk person has a plan and removing or disabling the lethal means can make a difference.
- BE THERE: Listen carefully and learn what the individual is thinking and feeling. Research suggests acknowledging and talking about suicide may reduce rather than increase suicidal thoughts.
- HELP THEM CONNECT: Save the DASH (631-952-3333), Response (631-751-7500), the National Suicide Prevention Lifeline's (1-800-273-TALK (8255)) and the Crisis Text Line's number (741741) in your phone, so it's there when you need it. You can also help make a connection with a trusted individual like a family member, friend, spiritual advisor, or mental health professional. STAY CONNECTED: Staying in touch after a crisis or after being discharged from care can make a difference. Studies have shown the number of suicide deaths goes down when someone follows up with the at-risk person.
For more information on suicide prevention visit: www.nimh.nih.gov/suicideprevention
For more information please see the attached/below document.
Please share with any group that may be interested in this important information
COVID-19 - Know Your Rights
The Suffolk County and New York State Human Rights law protects those who face discrimination against/ based upon race, color, national origin or disability and COVID-19.
If it is assumed that you have been exposed to the coronavirus based upon these characteristics, you may file a complaint with the Suffolk County Human Rights Commission (“SCHRC”) or the New York State Division of Human Rights (“NYSDHR”). These protections cover employment, housing, education and places of “public accommodation”(including grocery stores, medical facilities and transportation services).
County Executive Bellone is committed to combating all acts of hate, bias and bigotry including those based upon an individual’s race, national origin or other protected category.
Prior to COVID-19, the Suffolk County Inter-Faith Anti-Bias Task Force worked closely with the Suffolk County Police Department’s Hate Crimes Unit to aid and protect the community from acts of hate and bias.
If you have been harassed or threatened because someone believes you have COVID-19 or have been exposed to the coronavirus, you should call 911 and report the incident immediately to local law enforcement.
If the threat or harassment is based upon your race, national origin, or other protected category, it may be considered a hate crime, call the Hate Crimes Unit (631) 852-6323.
All evictions for non-payment of rent are suspended until June 19, 2020. “Self-help evictions” (where Landlord locks you out or removes your possessions without a Court Order) is unlawful.
Landlords cannot increase rent (“rent gouging”) to capitalize on this pandemic.
Landlords cannot withhold essential services (ie hot water or electricity) for failure to pay rent.
Landlords cannot discriminate against or evict you, because you or someone who lives with you has contracted or had COVID-19; OR because the landlord thinks you have or had COVID-19.
Landlords cannot discriminate against you, treat you differently or unfairly, because of your immigration status.
Landlords cannot discriminate against you, treat you differently or unfairly because of where you are from or because the place where you look like you’re from is a country where there is a serious COVID-19 outbreak.
Employment & Public Accommodation
An employer’s policy or practice, including work from home policies, cannot discriminate against you or treat you less favorably based on your protected status, such as race, national origin, citizenship, immigration status and/or disability.
It is unlawful for restaurants and similar public places to refuse service, deny entry or treat customers less favorably because of fear or stigma concerning COVID-19, including harassment and discrimination because of race, national origin or disability. Business owners must provide reasonable accommodations to persons with disabilities to ensure access to goods and services. Reasonable accommodations may include modifying a rule or policy, providing aids and services such as materials in an alternative format for persons with visual or hearing impairments or removing architectural barriers where it is readily feasible.
Regardless of immigration status or lack of health insurance, residents can seek medical care. U.S. Citizenship & Immigration Services stated that medical care related to COVID-19, including preventive care, testing, and treatment, will not be held against you in a “public charge” test.
As a result of COVID-19, the Federal Government has temporarily stopped immigration enforcement at or near health care facilities, including hospitals, clinics, urgent care, and doctors’ offices.
Regardless of immigration status, residents may file a claim of discrimination with the SCHRC based upon protected categories such as race, national origin and disability.
To Report Possible Cases of Discrimination/Harassment
If you are threatened with physical harm, dial 911 immediately
New York State Bias and Discrimination Hotline
New York State Division of Human Rights
Suffolk County Police Hate Crimes Unit
Suffolk County Human Rights Commission
New York State Office for New Americans (ONA)
confidential hotline 1-800-566-7636
Suffolk County Bar Association
Suffolk County Office of Minority Affairs
Suffolk County Asian American Advisory Board
COVID-19 - Utilities Assistance
PSEG Long Island - March 23, 2020
PSEG Long Island has suspended shut-offs of electric service to residential customers for non-payment. This will give customers experiencing financial difficulties because of the outbreak additional time to pay their bills. For more information, visit www.psegliny.com/myaccount.
In keeping with this effort to minimize the financial difficulties of its customers during the outbreak,PSEG Long Island is also waiving new late payment fees until further notice.
PSEG Long Island will evaluate the continued need at that time. For additional, or updated information, about PSEG Long Island’s response and any operational changes associated with the COVID-19 outbreak, visit PSEG Long Island’s coronavirus update webpage: www.psegliny.com/covid19
National Grid-Update - April 13, 2020
Collections Activities & Disconnections have temporarily suspended in order to lessen any financial hardship caused by the COVID-19 pandemic. These policies will remain in effect at least until the end of April, when we will evaluate their continued need. Customers looking for more information on payment assistance programs in general can click here.
Non-Essential Customer Services – Planned maintenance and services, such as manual meter readings, new gas service lines, main replacement, gas service upgrades, and meter changes, may decrease our ability to maintain social distancing guidelines. Therefore, these activities will be paused. In the case of manual meter readings, this practice could result in estimated bills for some customers.
Suffolk County Water Authority (SCWA) COVID19 Policy: suspending shut-offs and non-essential in-home appointments
- Water service will not be interrupted, According to the CDC, the COVID-19 virus is not waterborne, and all SCWA water is already treated with chlorine for disinfection purposes.
- SCWA is temporarily suspending all shut-offs of water service for delinquent customer accounts until further notice.
- In an effort to limit person-to-person contact, SCWA is temporarily suspending all non-essential customer in-home appointments until further notice and limiting public access to SCWA offices.
Customers who have questions about the policies listed above may call our Customer Service line at (631) 698-9500, or email Community Outreach Coordinator Seth Wallach at Seth.Wallach@SCWA.com.
COVID-19 - Resources for Families with Children & Youth
Child Care Council of Suffolk-Free Childcare for Essential Workers
The CARES Child Care Scholarship will provide free childcare to income eligible essential workers. The Scholarship program will pay for the cost of childcare for children attending a licensed or registered childcare provider between April 20, 2020 and June 30, 2020. Payments will be made only to childcare providers for children who have been approved for the scholarship by the Child Care Council of Suffolk, Inc.
APPLICATION & ELIGIBILITY QUESTIONS: Who is eligible?
All essential workers as defined in Executive Order 202.6, who are at or below 300% of the federal poverty level.
||Household Salary Eligibility (Maximum)
You must currently be working as an essential worker outside of the home, and income eligible. How do I apply if I think I am eligible? If you think you are eligible, you can apply here:
- English - https://forms.gle/MJ95dpSdP6ehMfFF9
- Chinese - https://forms.gle/zvZnNi1fqJ3mc4Ew6
- Spanish - https://forms.gle/qFRKZpVsaG7ZpwAx7
How to Explain COVID-19
How to Talk to Your Kids about COVID-19:
Creating New Schedules and Rules
Distance Learning Resources for Children & Parents
Keeping Teens Home & Away from Friends during COVID-19
School’s Out: A Parents’ Guide for Meeting the Challenge during the COVID-19 Pandemic
Put in search engine (google, yahoo, bing, etc.):
nyulangone schools out parents’ guide meeting challenge during covid-19 pandemic
Supporting Teenagers and Young Adults during the Corona Virus
The Collaborative for Academic, Social, and Emotional Learning provides resources, including webinars, geared toward parents and educators to support youth in social emotional learning/development, distance learning, self-care during COVID-19.
Coronavirus Parenting: Managing Anger and Frustration
Family Wellness Resources
Helping Children Cope with Changes Resulting from COVID-19 https://www.nasponline.org/resources-and-publications/resources-and-podcasts/school-climate-safety-and-crisis/health-crisis-resources/helping-children-cope-with-changes-resulting-from-covid-19
Helping Kids and Parents Cope amidst COVID-19
Supporting Children’s Emotional Well-Being during the COVID-19 Pandemic
Safeguarding ADHD Youth Against Depression in the Age of COVID
Webinars for Parents
Put in search engine (google, yahoo, bing, etc.):
nyulangone child study center webinars for parents
nyulangone covid-19 mental health resources families
American Revolution Wartime Culture
Art Projects for Children
California Science Center
Chattanooga Ballet Videos
Cincinnati Museum Center Videos
Climbing Mount Everest
Coding for Children
Educational Activities for Children in 1st through 8th Grade
Guggenheim Museum of Art
Jamestown & The American Revolution
Jungle Island Home Activities/Projects
Kids At Art
Lincoln Center Pop-up Classroom Dates & Times
Louisville Zoo Activities & Live Web Cams
Monterey Bay Aquarium Activities
NASA STEM Engagement
National Children’s Museum
National Gallery of Art Kids Art Zone for iPad
National Geographic Kids
Pacific Science Center Home Projects
PBS Kids for Parents
Physical Activities for Children
Printable Coloring Pages for Children & Youth
San Diego Zoo KIDS Activities & Games
Science From Home
Smithsonian Online Events
The British Museum
The Children’s Theatre
The Franklin Institute
The J. Paul Getty Museum
Tips & Activities
Información Para Familias Hispanohablantes
Resources for Spanish Speaking Families
Coronavirus, confinamiento y adolescentes
Información Sobre COVID-19
Video Para Niños Explicando El COVID-19: Los dias en que todo se detuvo
Advice for Caregivers of Children with Disabilities in the Era of COVID-19
Advice for Caregivers of Children with Disabilities in the Era of Covid-19
Sesame Street and Autism: See Amazing in All Children
Supporting Youth with ASD
Bronx Zoo Virtual Tours
Gondola Ride in Venice, Italy
Harry Potter Hogwarts Digital Escape Room
The Great Wall of China
Virtual Farm Tours
28 FREE Virtual Trips
New York State COVID-19 Travel Advisory
As of November 4, 2020, travelers to New York are allowed to “test out” of the mandatory 14-day quarantine. The guidance also applies to international travelers coming from any CDC Level 2 or Level 3 Health Notice country. The new protocol is effective Wednesday, November 4.
For any traveler to New York State from a noncontiguous state, US territory or CDC level 2 or level 3 country, the new guidelines for travelers to test-out of the mandatory 14-day quarantine are below:
For any traveler to New York State from out of state -- exempting New York’s contiguous states -- the new guidelines for travelers to test-out of the mandatory 14-day quarantine are below:
For travelers who were in another state for more than 24 hours:
- Travelers must obtain a test within three days of departure from that state.
- The traveler must, upon arrival in New York, quarantine for three days.
- On day 4 of their quarantine, the traveler must obtain another COVID test. If both tests comes back negative, the traveler may exit quarantine early upon receipt of the second negative diagnostic test.
For travelers who were in another state for less than 24 hours:
- The traveler does not need a test prior to their departure from the other state, and does not need to quarantine upon arrival in New York State.
- However, the traveler must fill out our traveler form upon entry into New York State, and take a COVID diagnostic test 4 days after their arrival in New York.
The Suffolk County Department of Health Services will validate tests. Travelers who test positive will be contacted by the department and will required to isolate.
Travelers from states that are contiguous with New York are exempt from the travel advisory; however covered travelers must continue to fill out the Traveler Health Form.
Essential workers are exempt, as well. Exceptions to the travel advisory for essential workers can be found here.
New York employees forgo their paid sick leave benefits from New York's COVID-19 paid sick leave law if they engage in non-essential travel to high-risk states.
All travelers must continue to fill out the Traveler Health Form upon arrival into New York State to contribute to New York State’s robust contact tracing program.
More travel advisory information including frequently asked questions, guidance for sports teams, and guidance for individuals traveling for medical treatment is here.
More travel advisory information, including frequently asked questions, guidance for sports teams, and guidance for individuals traveling for medical treatment is here. Executive Order No. 205.2: Quarantine Restrictions on Travelers Arriving in New York Is here:
For general inquires contact the call the New York State Hotline: 1-888-364-3065 or Ask a Question.
- To file a report of an individual failing to adhere to the quarantine pursuant to the travel guidelines click here or call 1-833-789-0470.
- Individuals may also call Suffolk County’s 311 hotline for more information.