Contact Us

Contact Us Online

John F. O'Neill
Commissioner
Address:
3085 Veterans Memorial Hwy
Ronkonkoma, NY 11779

Click here to find the Center serving you:  

Service Center Hours: Monday through Friday 8:00AM-3:00PM, excluding county holiday closures. Language Services available at all sitesAccess to Services in Your Language: Complaint Form

Phone: (631) 854-9930

Emergencies (After 4:30 PM & Weekends): (631) 854-9100 

If you asked for an accommodation and did not receive it, you may file an ADA grievance (appeal) by calling or writing to:
ADA Compliance Officer
Suffolk County DSS - Commissioner’s Office,

3085 Veterans Memorial Highway
Ronkonkoma, N.Y. 11779
Tel. # (631) 854-9983
Fax:   (631) 854-9996

For other questions about special accommodations for people with disabilities,
please call the Suffolk County Office for People with Disabilities at (631) 853-8333.

Get Adobe Reader
(Required to view PDFs)

Family and Children Services

Parents and child smiling while huggingFamily and Children Services oversees a variety of programs and services for at-risk children, adults, and families.

Guide for Relative Caregivers

CHILD PROTECTIVE SERVICES: 1 (800) 342-3720

Suffolk County Department of Social Services Child Protective Services Bureau investigates reports of alleged child abuse and/or maltreatment made to the New York State Central Register at the toll free number listed above. In all cases, calls will remain confidential. The Bureau provides and coordinates the provision of child protective and rehabilitative services to the child and the family.


ADULT PROTECTIVE SERVICES: (631) 854-3195, (631) 854-3196, and (631) 854-3197

Provides services for persons over 18 who are physically or mentally impaired and who are in a situation where they are harmed or threatened with harm by the actions of themselves or others. Potential clients have unmet essential needs such as food, clothing, shelter, and for medical care and have no one able or willing to help. Adults in need of protective services may include the frail elderly, the mentally disabled, the mentally retarded and developmentally disabled, the seriously ill, the physically disabled, and alcohol and substance abusers. Any concerned person or Agency may make an anonymous and confidential call.


CHILD PREVENTIVE SERVICES: (631) 854-9359

Provide counseling services to assist families in staying together when a child is at risk of entering foster care and/or to hasten the return home of children in foster care. May include referrals for supportive services, such as Day Care (income guidelines may apply).


FOSTER CARE: (631) 854-9359

Places children who are in the custody of the Commissioner of Social Services (either through voluntary surrender or court order) in family foster homes, group homes, or licensed child care institutions. Room and board, clothing, medical care and other special needs are supplied by this service.


ADOPTION SERVICES: (631) 853-KIDS (5437) (if wishing to adopt)

Arranges for placement of children who are legally free for adoption, and are in the guardianship of the Commissioner of Social Services, in appropriate adoptive homes. Supervises the placement until legalization of the adoption by the courts. Also, provides assistance to natural parents in planning a permanent home for children.


RESOURCE DEVELOPMENT: (631) 854-9460 or 853-KIDS (5437)

Recruits and develops foster home resources. Receives applications from potential foster parents, handles required clearances through the State Central Register and the Division of Criminal Justice Services, conducts home studies, makes recommendations on appropriateness of applicants for the Foster Care program, and provides intensive training for foster parents. All placements of children in foster care are facilitated by the Placement Desk Worker assigned to Resource Development.


DAY CARE SERVICES: (631) 853-3666

Provides care for children, between the ages of 6 weeks and 13 years, in licensed day care center, school age child care programs, group family day care homes, registered family day care homes, and informal child care programs. Families must meet income and program eligibility guidelines to receive child care services.
            For more information on child care services and how to apply, please click here.


SAFE HAVEN PROGRAM: 1 (866) TLC-BABY or 1 (866) 852-2229

In order to develop an alternative to mothers abandoning their newborn babies without ensuring their safety, New York State Law now allows for women with newborn babies to give them up within five days of birth with complete confidentiality and without having to identify themselves. In Suffolk we have taken the initiative to designate most hospitals in the county as "Safe Havens" to receive these newborns. Callers can remain anonymous, are invited to provide medical information about the infant (although it is not required), and, if the baby has not been harmed or neglected, the mother is safe from criminal prosecution.