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The Suffolk County Smart911 Registry

a man in a wheelchair using a laptop with the Smart911 logo


This Registry gathers information from Suffolk County’s Vulnerable Population for use during emergencies, evacuations and sheltering operations.

The Suffolk County Emergency Preparedness Registry is designed to provide:

  • Valuable lifesaving information to Emergency Responders during their response to a registered address.
  • Identification of specific needs of residents requiring assistance during evacuations.
  • Prioritize resources required to accommodate individuals during or after emergency operations.

The first line of defense against the effects of an emergency or disaster is personal preparedness. It is important for all residents to make their own Emergency Plans and provide for their own care and safety in an emergency. The Emergency Preparedness Registry powered by Smart911 provides residents with the ability to enhance the response of Emergency Responders, while assisting Suffolk County to better prepare for the community’s needs during an evacuation or disaster situation.

The information that you provide in your safety profile will also be used to identify the resources necessary to accommodate vulnerable individuals and their caregivers.

Who Should Register?

Simply put…Everyone should have a safety profile. You should definitely register if you foresee any difficulty in getting to safety with family or friends, or to a Public Shelter during an Emergency Evacuation. If you are unable to register yourself, someone may register you on your behalf.

How Can I Register?

If you are reading this on our Webpage, click on the green Smart911 icon or go to the County Website address:, scroll to the bottom of the page and click on the Smart911 icon.

If you are unable to register through the Website or don’t have someone that can help you with the process, you may register by calling the Office of Emergency Management at 631-852-4900 during regular business hours: 8 AM - 4 PM, Monday through Friday.

Frequently asked questions:

Did you know answering 9-1-1 calls and preparing for disasters are very different activities, and they are often handled by different organizations?

9-1-1 responds to specific citizen reported incidents. Emergency Managers need to prepare for and respond to incidents that affect large segments of the community. Because of this, Emergency Managers can benefit greatly from being able to view information about their community outside of a 9-1-1 call. This information is not only valuable during a disaster, but can improve the continuous planning and preparation that Emergency Managers conduct ahead of disasters.

How can I tell if I am able to share my profile with Emergency Managers through this service?

Simply create an account. If one of the addresses on your account falls within a jurisdiction that uses this service for disaster planning and response, the Other Services section of your Preferences page will provide you with the option to share your profile to support Emergency Preparedness.

How is my information accessed by Emergency Management?

Through this service, Emergency Managers can ask questions about the information on-file for citizens that live in a given area. If you elect to participate in this feature, and your profile contains information Emergency Managers are interested in (for example, you live in an area they select, and you state that you do not have access to transportation in the event of an evacuation order), then your name, address, and contact information will be displayed to the Emergency Manager making the inquiry.

Can I change my mind about who I share my information with after my initial registration?

Yes, by simply logging into your account. You can modify the services you participate in from within the Other Services section of the Preferences page. Please be aware that not all services are available in all areas.

Why should I share my information with Emergency Management?

Sharing your information with emergency management will allow local emergency officials to better plan for and respond to disasters. These officials regularly exercise scenarios and make plans to better prepare for disasters (i.e. hurricanes, tornadoes, flooding, power outages). Having knowledge of specific needs within the community, such as disabilities and special medical conditions, gives them the opportunity to identify individuals who will be most in need of assistance during an incident.

Even if no member of your household has a significant medical condition, there are still numerous pieces of information that are of interest to Emergency Managers. For example, did you know that pets (other than service animals) are typically not allowed in emergency shelters? By knowing the number of pets in the community that require emergency sheltering, Emergency Managers can develop strategies to better accommodate pets.

We encourage you to share your information with all services available through your account in order to take full advantage of the safety services your community offers you.

Suffolk County Government

H. Lee Dennison Bldg

100 Veterans Memorial Hwy
P.O. Box 6100
Hauppauge, NY 11788

Riverhead County Center

County Road 51
Riverhead, NY 11901